Microsoft and H&R Block are partnering to bring generative artificial intelligence (AI) to help simplify the do-it-yourself tax filing process for taxpayers.
H&R Block launched its AI Tax Assist product, which was developed in partnership with Microsoft through its Azure OpenAI Service, in December ahead of the tax season, which officially opened last week. AI Tax Assist leverages data from The Tax Institute at H&R Block, as well as the insights of over 60,000 tax professionals to help DIY customers – including individuals, self-employed and small business owners – prepare their own tax returns.
The tool can provide information about tax forms or deductions and credits to help maximize refunds and minimize tax liability. It can also take users through questions as they are preparing and filing their tax returns, answer free-form tax-related questions to clarify tax terms or give guidance on tax rules, as well as answer questions about the tax code and recently changed laws and…
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